Privacy Policy
nagagrouus is committed to handling personal information with care and transparency. This policy explains what data we collect, why we collect it, and how we look after it when you use our website or engage our property law services in Phuket, Thailand.
Last updated: 14 April 2026 · Effective from: 14 April 2026
1. Introduction
nagagrouus ("we", "our", "us") operates from 78 Beach Road, Patong, Kathu, Phuket 83150, Thailand, and provides property law advisory services to individuals navigating real estate transactions in Thailand. As data controller, we are responsible for how personal information provided to us is stored, used, and protected.
This policy applies to personal data collected through our website, our contact forms, and our direct engagement with clients and prospective clients. If you have questions about anything in this document, please reach out before using our services.
2. Data We Collect
We collect personal information only where it is necessary for providing our services or operating our website. The categories we may collect include:
- ▸Identity data: your name as provided in contact forms or client onboarding.
- ▸Contact data: email address and telephone number you provide.
- ▸Matter data: property details, Land Office references, or transaction context you share when discussing a specific instruction.
- ▸Technical data: IP address, browser type, and pages visited, collected automatically through server logs and analytics tools.
- ▸Cookie data: preferences saved via cookies where you have given consent.
Legal basis for processing: We process your data on one or more of the following grounds: your consent, the performance of a contract or pre-contractual steps at your request, compliance with a legal obligation, or our legitimate interest in operating a professional legal services business.
Retention: Client matter data is retained for seven years from the date of last instruction, consistent with professional obligations in Thailand. Website enquiry data that does not lead to an instruction is deleted after twelve months. Cookie preference data is stored for the period you have selected or until you reset it.
3. How We Use Your Data
Personal data is used for the following purposes:
- ▸Responding to enquiries and providing the legal services you have requested.
- ▸Managing the client relationship, including sending relevant correspondence and documents.
- ▸Issuing invoices and maintaining financial records as required by Thai law.
- ▸Improving our website by analysing how visitors use it, always in aggregate and without identifying individuals.
Third-party sharing: We do not sell or rent personal data to any third party. We may share information with the relevant Thai Land Office, courts, or counterparties in connection with your instruction, and with professional advisors such as surveyors or translators where necessary. Where third parties process data on our behalf, they are bound by appropriate agreements.
Marketing: We do not send unsolicited marketing communications. If you have engaged us and wish to receive occasional updates on Thai property law, you may opt in; you can withdraw that choice at any time by contacting us directly.
4. Data Protection Measures
We take reasonable technical and organisational steps to protect personal information against unauthorised access, disclosure, or loss. These steps include:
- ▸Encrypted transmission of data via TLS on all web-facing systems.
- ▸Access to client files restricted to the individuals handling each matter.
- ▸Regular review of who has access to stored data and removal of access when no longer needed.
- ▸Physical document storage in secured premises at our Patong office.
In the event of a personal data breach that is likely to affect your rights, we will notify you without undue delay and take appropriate remedial steps. No system is entirely without risk, and we cannot make absolute commitments, but we keep our practices under review.
6. Your Rights
Depending on the laws applicable to your situation, you may hold the following rights in relation to your personal data:
- ▸Access: to request a copy of the personal data we hold about you.
- ▸Rectification: to ask us to correct inaccurate or incomplete data.
- ▸Erasure: to request deletion of data we no longer have a legal basis to keep.
- ▸Portability: to receive your data in a structured, machine-readable format where technically feasible.
- ▸Objection: to object to processing based on our legitimate interests.
- ▸Withdrawal of consent: where processing is based on consent, to withdraw it at any time without affecting prior processing.
To exercise any of these rights, write to us at [email protected]. We will respond within a reasonable time and, in most cases, within 30 days. The Personal Data Protection Act B.E. 2562 (PDPA) of Thailand governs data handling for individuals in Thailand. Depending on your location, additional frameworks such as the GDPR may also apply.
7. Third-Party Links
Our website may contain links to external resources, such as Land Office portals or government guidance pages. Once you follow a link to another site, this policy no longer applies. We have no control over how those sites handle your data, and we encourage you to read their privacy notices before sharing any information.
8. Children's Privacy
Our services involve legal and financial matters and are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you have reason to believe a minor has provided us with data, please contact us and we will arrange for it to be removed promptly.
9. Policy Updates
We may revise this policy from time to time as our services evolve or as regulatory requirements change. When we do, we will update the date at the top of this page. If changes are material, we will make reasonable efforts to inform active clients. Continued use of our website after a revision constitutes acceptance of the updated terms.
10. Contact
For data-related enquiries, correction requests, or any questions about this policy, please contact our privacy point of contact: